IT support

Information About our IT support

Octavian IT provide enterprise class, fully comprehensive IT support to a variety of organisations.

We can support your business IT requirements to whatever level best suits you.

Let us become an extended arm of your business, your technology partner. All of our support and services revolve around our service desk and advanced ticketing system; from here we can manage all jobs and projects from remotely fixing 'Jane's email problem' to scheduling an engineer for a site visit.

We're proud of the processes and procedures we've built ourselves that help is deliver the results we do.

IT downtime is a huge source of frustration for many organisations and quite simply negatively impacts productivity and therefore profit.

If you are looking for a partner in it solutions, there is no need to look anywhere else.

Managing Director, Stormsaver

IT support service we offer

UK based helpdesk.
Qualified engineers.
We support the "user" - wherever you are.
Ticket logging via email, phone or portal.
Access to our service-desk ticket system.
Dedicated account engineers.
Dedicated solutions manager.
Discounted project and labour costs.
Fantastic SLAs (that we actually meet!).
Third-party software support.
6-monthly account reviews.
Regular site or remote maintenance visits.
24/7/365 server, backup, anti-malware key device and network monitoring.
Access to discounted cyber security training and network assessments.
Compliant computer and IT equipment disposal.